Privacy Policy

This Privacy Policy will help you understand what information we collect from you and process using this website, how we obtain it, and what choices and rights you have about your personal data. 

OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION 

 - User privacy and data protection are human rights.  

 - Personal data is a liability, it should only be collected, processed and stored when absolutely  necessary, and should be protected with adequate security measures. 

  - We will never sell, rent  or otherwise distribute or make public your personal information.

SENSITIVE PERSONAL DATA 

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website and any services available from this website, and also any supporting Data Privacy Impact Assessments do not knowingly collect or process any sensitive personal data.

CHILDREN PRIVACY PROTECTION   

The Sites are not intentionally targeted to, or intended for, children under the age of 13. We do not knowingly collect data relating to children.

CUSTOMER AND CITIZEN DATA RIGHTS 

Your rights on the information we hold about you 

You have certain rights in relation to personal information we hold about you. Details of these rights and how to exercise them are set out below. We will require evidence of your identity before we are able to act on your request.  

Right of Access  

You have the right at any time to ask us for a copy of the personal information about you that we hold. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.  

Right of Rectification  

If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us.  

Right of Erasure  

In certain circumstances, you have the right to request that personal information we hold about you is erased e.g. if the information is no longer necessary for the purposes for which it was collected or processed or our processing of the information is based on your consent and there are no other legal grounds on which we may process the information.  

Right to object to or restrict processing  

In certain circumstances, you have the right to object to our processing of your personal information by contacting us. For example, if we are processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your personal information for direct marketing purposes.  

You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.  

Right of Data Portability  

In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format.  

You can ask us to transmit that information to you or directly to a third party organisation.  The above right exists only in respect of personal information that:  

 - you have provided to us previously; and  

 - is processed by us using automated means.  

While we are happy for such requests to be made, we are not able to guarantee technical compatibility with a third party organisation's systems. We are also unable to comply with requests that relate to personal information of others without their consent.  

You can exercise any of the above rights by contacting us using any of the methods in the Contact section below.  

Consent  

To the extent that we are processing your personal information based on your consent, you have the right to withdraw your consent at any time

OUR DECLARATION OF THIRD PARTY DATA SUB-PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are certified to the EU-US Privacy Shield (2016) Framework.

Site visitation tracking 

Google Analytics 

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

SOCIAL MEDIA PLATFORMS 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.  

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

CHANGES TO OUR PRIVACY POLICY

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.